The Risks Of Not Using Managed Services

March 14, 2025
Development

Managed services can be a lifesaver for companies who need a flexible, cost-effective solution to IT and cybersecurity. With their scalable approach to IT services, you only pay for the help you need, rather than paying a flat salary throughout the year’s fluctuating periods of business.

We know why so many Aussie companies choose top-level MSPs like Real Innovation Group, but what are the risks of not using managed services?

Let’s discuss the different risks of not using managed services, helping you understand why managed services are the right solution to your IT needs.

Less flexible, less scalable approach

While an in-house IT team is fine for some businesses, it’s simply not the right solution for others. The main reason for this is that hiring an in-house IT team isn’t flexible; you’re paying salaries throughout the entire year, regardless of the actual work that gets done. If your business is 100% consistent and predictable, then we guess this is fine… but is any business 100% predictable? If it were, you probably wouldn’t need an IT team in the first place!

Managed services allow your company to get more IT help when you need it and less when you don’t need it. Not using a managed service means you’re stuck paying a salary when your dollar could go towards other, more pressing areas of business.

Higher costs for IT

That brings us to our next point: higher costs for the same services. Managed IT service providers like Real Innovation Group operate on a pay-for-what-you-get basis. You need 20 IT experts one month? You pay for 20. You only need 5 IT experts the next month? You only pay for 5.

The real advantage here is that you’re likely going to spend a lot less on IT by only paying for the help you need, rather than paying 10 IT workers a salary throughout the whole year.

Hiring the wrong person for the job

Hiring is a huge responsibility – one that comes with a lot of risks. A resume only says the good things about the applicant. While it shows off their experience and qualifications, it doesn’t tell you anything about their work ethic, ability to work in a team or how agreeable they are. If your company places a strong emphasis on working as a team, then managed services have a clear advantage. Your MSP has already done the hard part of hiring experienced, reliable and adaptable staff for you!

Real Innovation Group provides top-quality managed IT services across Australia. Our managed services ensure your business is reducing wasted time and money on training and staff upkeep, while giving you high quality, round-the-clock results. Prevent problems, get innovative solutions and save money all at the same time when you talk to the team at Real Innovation Group and inquire about our managed services today!

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Frequently Asked
Questions

Do you complete Security Audits?

YES - we can complete one-off audits to give you a second opinion on your environment. However, this is what we refer to as IT Cowboys, and we would prefer to build an ongoing relationship with you. That’s why, when you commit to one of our packages, we complete an onboarding audit, which includes a security audit, a gap analysis against our Tactical 12 fortress, along with internal and external penetration tests. We then put together a plan for remediation as quickly as possible to ensure your compliance and get your insurance sorted ASAP so you’re covered.

Do you come to site?

In the initial onboarding process, we attend your site to document and understand how you operate, completing a checklist, inspecting infrastructure suitability, meeting key stakeholders, and performing general IT housekeeping. Once the onboarding process is complete, your environment should be rock solid, and the need to attend the site moving forward should be very minimal, if at all.

Will my existing computers be supported?

YES - Providing they are a currently supported operating system by the vendor and under warranty by the manufacturer.

Do you support Apple Mac and can they be compliant?

YES - we worked hard to ensure that Apple products can be supported and secured under all our product offerings.

What happens if an issue arises outside my support contract?

inSUPPORT Helpdesk operates a 24/7 'follow-the-sun' support desk, serviced by a team of global geeks. You might get a Kiwi from New Zealand on one call, and a Pinoy/Pinay from the Philippines on the next.