No its not Cyber Security or any of those other buzz words, its common sense! Alignment with the Essential 8 and, most importantly, your cyber insurance policy requirements.
inSUPPORT were sick and tired—and still are today—of the cowboys in IT who brand themselves as cyber security managed services providers, charging thousands for security audits to give you a meaningless report with no remediation OR another massive quote to fix the findings they uncovered in their audit. We can also offer this service, but we hate taking your money with no tangible outcome.
So, we have created a simple and cost-effective helpdesk model that partners us together to not only provide you with the best monitored and proactive IT helpdesk service, but the steak knives are… wait for it… When you sign on with us, we audit, and remediate your security gaps within your monthly commitment to ensure you are compliant in the minimal amount of time. Then, we offer a comprehensive Cyber Security Policy that’s included in your monthly fees.
And like the lawyers say, no win, no fee—we put our money where our mouth is. WHEN you are breached (it’s no longer a matter of IF), we engage immediately, following the process we have designed specifically for your organisation. This ensures preservation of the evidence, restoration and remediation of critical services, and reporting to the authorities.
“Secure, Up-to-date & Compliant"
In a recent ISO27001 and Cyber Security Audit, working with Matt and the inSUPPORT team, I can say that that “CLIENT” who was being audited has one of the best IT teams in their corner, secure, up to date and compliant in every aspect
“Onboarding was seamless”
Onboarding with inSUPPORT was seamless and happened with out much involvement and disruption to any of our staff after my business tripled overnight from a collapse competitor acquisition, Kane was on the phone most of the weekend with me getting laptops and user accounts organised, Matt and Johan were professional whilst onsite, nothing was an issue that couldn’t be resolved, the helpdesk are responsive, and I can sleep easier at night knowing I have them protecting me and insuring me against the criminals out there causing havoc in the world
“Virtual CIO services is a huge advantage.”
As the CFO with IT falling under my remit, having Kane in our board meetings t orepresent our technology requirements and future direction as the Virtual CIO has been a huge advantage in giving me back the hours I need to concentrate on my CFO duties
“Above and beyond.”
Kane & his team went above and beyond to assist with fast delivery of devices when we needed them the most. They are attentive to what you need, friendly and all in all great to deal with. Highly recommend
“Makes our lives easy”
Working with the inSUPPORT team makes our lives easy. The support is key for us, their support has always been perfect. They're responsive, they get back to you quickly. The solution is well priced, and it does what it says on the box
“Responsive, Polite & Profesional
We have been using inSUPPORT as our IT support team for many years. They have always been responsive, polite, thorough and professional. Their techs are all personable and speak to us in language we can understand. I recommend them to any business owner that wants to spend time on his business and leave the IT to the pro’s.
We created inSUPPORT and recruited the inSUPPORT Indians to combat the IT cowboys that are ruining our industry causing distrust, the other reason is to bring enterprise class security and helpdesk services to SMEs that cant afford it