IT Support for businesses that dont operate on a standard Monday to Friday 9am to 5pm.
*Or any variant of the above.
IT Support for businesses requiring 24-hour round-the-clock follow-the-sun support.
Enrol in our dynamic phishing platform, which tailors simulated attacks to each individual user based on their results from fortnightly online classes.
Backup and Disaster Recovery... The only platform compliant with the Essential 8 framework, allowing us to confidently restore your entire environment to a specific point in time—guaranteed.
Take full advantage of inSUPPORT's Microsoft Cloud Services accreditation to unlock additional discounts.
Let all operating systems coexist within the same ecosystem, with equal protection and support.
Who still keeps their password on a sticky note on their monitor or under their keyboard? Who increments the digit or symbol in their generic password by 1 each time they need to change it from their pet's name, like 'Bella2024!'?
Cyber insurance is becoming harder to obtain with the increasing number of breaches occurring every minute. inSUPPORT includes your insurance policy and can also offer all types of business insurance, such as Public Indemnity, Liability, and Management Insurance.
inSUPPORT have developed a rapid onboarding process, with you and your users in mind!
We aim for minimal disruption to the workforce and have no requirements from your previous provider.
Take control of your Microsoft
Environment and registration details.
Understand the gaps you currently have in compliance and discuss the negotiables with you.
Start the agreed remediation process and be compliant in 60-90 days depending on your environment.
YES - we can complete one-off audits to give you a second opinion on your environment. However, this is what we refer to as IT Cowboys, and we would prefer to build an ongoing relationship with you. That’s why, when you commit to one of our packages, we complete an onboarding audit, which includes a security audit, a gap analysis against our Tactical 12 fortress, along with internal and external penetration tests. We then put together a plan for remediation as quickly as possible to ensure your compliance and get your insurance sorted ASAP so you’re covered.
In the initial onboarding process, we attend your site to document and understand how you operate, completing a checklist, inspecting infrastructure suitability, meeting key stakeholders, and performing general IT housekeeping. Once the onboarding process is complete, your environment should be rock solid, and the need to attend the site moving forward should be very minimal, if at all.
YES - Providing they are a currently supported operating system by the vendor and under warranty by the manufacturer.
YES - we worked hard to ensure that Apple products can be supported and secured under all our product offerings.
inSUPPORT Helpdesk operates a 24/7 'follow-the-sun' support desk, serviced by a team of global geeks. You might get a Kiwi from New Zealand on one call, and a Pinoy/Pinay from the Philippines on the next.
