What you get

Cyber Security Audit

Comprehensive Cyber Security Gap Analysis against our Tactical 12, reported back for open discussion.

Penetration Tests

Internal and external tests to see where your vulnerabilities are.

Remediation and Compliance

Remediation of all security compliance controls discovered.

Cyber Insurance

When compliant, your insurance for cyber protection starts.

Helpdesk Services

Dependent on your package, 24/7 access to our geeks worldwide.

Onboarding Process
Easy as 1,  2, 3

inSUPPORT have developed a rapid onboarding process, with you and your users in mind!

We aim for minimal disruption to the workforce and have no requirements from your previous provider.

Get started
1

Rapid Onboard

Take control of your Microsoft
Environment and registration details.

2

Complete Audit

Understand the gaps you currently have in compliance and discuss the negotiables with you.

3

Remediation

Start the agreed remediation process and be compliant in 60-90 days depending on your environment.

Frequently Asked
Questions

Do you complete Security Audits?

YES - we can complete one-off audits to give you a second opinion on your environment. However, this is what we refer to as IT Cowboys, and we would prefer to build an ongoing relationship with you. That’s why, when you commit to one of our packages, we complete an onboarding audit, which includes a security audit, a gap analysis against our Tactical 12 fortress, along with internal and external penetration tests. We then put together a plan for remediation as quickly as possible to ensure your compliance and get your insurance sorted ASAP so you’re covered.

Do you come to site?

In the initial onboarding process, we attend your site to document and understand how you operate, completing a checklist, inspecting infrastructure suitability, meeting key stakeholders, and performing general IT housekeeping. Once the onboarding process is complete, your environment should be rock solid, and the need to attend the site moving forward should be very minimal, if at all.

Will my existing computers be supported?

YES - Providing they are a currently supported operating system by the vendor and under warranty by the manufacturer.

Do you support Apple Mac and can they be compliant?

YES - we worked hard to ensure that Apple products can be supported and secured under all our product offerings.

What happens if an issue arises outside my support contract?

inSUPPORT Helpdesk operates a 24/7 'follow-the-sun' support desk, serviced by a team of global geeks. You might get a Kiwi from New Zealand on one call, and a Pinoy/Pinay from the Philippines on the next.